Privacy Policy

We will NEVER sell your personal data to anyone. FOKS.BIZ allows visitors to its websites, foks.biz, foks.ai, my.foks.biz or mk.foks.biz, trand.foks.biz, start.foks.biz, help.foks.ai, to control their personal data. We also provide controls that allow FOKS users to manage the privacy of the personal data captured by our service. This Privacy Policy provides information on how FOKS processes and protects this data. We never sell personal data, and we carry out all processing operations in strict compliance with the EU General Data Protection Regulation ("GDPR") (in particular, but not limited to, Articles 6(1)(b) - (f) and Article 28). If you are a visitor to a website running services provided by FOKS, the "End Users" section of this Privacy Policy applies to you. For the purposes of this Privacy Policy, personal data means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier (cookies), etc. ("Personal Data"). In this policy, "we", "us", "FOKS", "SaaS" and "our" refer to Sole Proprietor (FOP) Mykhailenko V.H.

Responsibility for the processing of personal data

FOKS is responsible for the lawful processing of your data carried out on our website.

Collection of information from children

We do not knowingly collect personal information relating to children. If we become aware that we have collected personal information from anyone under the age of 18 without prior parental consent, we will take steps to promptly delete such information. By providing your personal information to FOKS through the Service, you confirm that you are at least 18 years old.

What personal data is processed and for what purpose?

Usage data

When you visit our website, we store the name of your Internet service provider, the website from which you visited us, the parts of our website you visit, the date and duration of your session, as well as information about the device (its type, operating system, screen resolution, language, the country you are in, and the type of web browser) you used during the session, the pages viewed, Google Analytics, Facebook pixel, your GA ClientID, and your IP address. We use your IP address and/or country settings to determine your location and provide you with the best service experience. We process this usage data to make it easier for you to access our services and to ensure their comfortable use (for example, to adapt our services to the device you use), as well as to detect and stop any abuse. We also process usage data in anonymized form for statistical purposes and to improve our website. The legal basis for this processing is your consent and our legitimate interests, such as monitoring and improving our website and the services provided.

Cookies

FOKS.BIZ uses cookies to process information, including standard web history information, the user ID if the user is registered, and details of visitor behavior during a visit to our website. This is done to provide you with the best experience, to ensure the security of our website and services, for marketing purposes and to facilitate the use of certain features. Cookies are small data files sent by websites to computers or devices for the purpose of record-keeping and improving the functionality of our website. Cookies are stored on your individual device, and you have full control over their use. You can deactivate or restrict the transfer of cookies by changing your web browser settings. Cookie data that has already been stored can be deleted at any time (only if you are a registered user or have provided us with the full cookie identifier) by contacting our support service – support@foks.ai If you visit the FOKS website with cookies deactivated, you may not be able to make full use of all the features of our website. You cannot opt out of any cookies or other technologies that are "strictly necessary" for the functioning of our website and services. Contact us On our website you have the opportunity to contact us to ask questions, for example through the feedback form or via online chat. We ask you to provide your contact information (for example, name, email address, etc.), a brief summary of the issue you have encountered, and any other documentation, screenshots or information that will be useful in resolving the issue. We use this data to respond to the inquiries we receive. If you receive an email from us, we may use certain analytics tools to collect data, for example when you open our email or click on any links or banners it contains. This data helps us evaluate the effectiveness of our communication and marketing campaigns. On our website you can request a phone call. In this case, we ask you to provide a contact phone number. During a phone call you may also share personal information with us, which we may use during the conversation and later for the purpose of improving our services and for other marketing purposes (for these same purposes the phone call may be recorded).

FOKS personal account

When you register and open a personal account with FOKS, we may ask you to provide us with the following information: your name, email address, phone number, website, your company name, your photograph. Personal account data may be processed for the purposes of operating our website, identifying you as a user, providing our services (for example, sending reports), ensuring the security of our website and services, maintaining backups of our databases, and communicating with you. You can manage your FOKS account at your own discretion. You can delete it or restrict the processing mode. After your personal account expires (through deletion), we may retain your personal data (in part or in full) for the purpose of complying with any regulatory and reporting requirements for the periods provided for by law, as well as to resolve customer service issues. Any other personal data that we process on your behalf can be deleted within 30 calendar days.

Information we receive from other sources

We receive information about you and your activities on and off FOKS from third-party partners. These are advertising and market research partners who provide us with information about your interests and interactions with our Services and online advertising.

Access to and disclosure of information to third parties

FOKS does not disclose your personal information to third parties or to the public, except as specified in this document. We may share your personal information with third-party service providers such as analytics and payment systems, CRM services and others. These service providers may have access to the personal information necessary for their operation. The third parties with whom we currently share your data include, among others, Google, bitrix24 and Facebook. We provide your data to payment systems for payment processing. We do not process or store your payment information, other than the last four digits of your card, the expiration date and the payment system (for example, Visa or MasterCard). These service providers are carefully selected and meet high standards of data protection and security. We provide them only with the information required to deliver the services, and contractually oblige them to keep confidential any information we share with them and to process personal data only in accordance with our instructions. We will transfer your data to third parties without your express consent if we are required to do so by law or by a court order.

We want to communicate with you

We may from time to time send you email messages about updates to our product, legal documents, customer support offers or marketing emails. Except in cases where we are required to do so by law (for example, to notify you of a data breach) or to provide standard access to FOKS services (for example, service messages for password recovery, etc.), you will have a free-of-charge opportunity to opt out of receiving these messages.

Legal bases for processing

We collect and process information about you only where we have legal grounds to do so under applicable EU law. The legal grounds depend on how you use the FOKS services. This means that we collect and use your information only in the following cases: - We need this information in order to provide you with the FOKS services, including their operation, customer support, demonstration and personalized features, as well as the protection and security of our service; - It serves legitimate interests (which are not overridden by your data protection interests), such as research and development, the sale and promotion of FOKS, as well as the protection of our legal rights and interests; - You give us consent to the collection and processing of information for a specific purpose; or We need to process your data in order to comply with a legal obligation.

Your rights regarding your data

You have the right to receive information about the personal data processed by FOKS, the right to modification/rectification, deletion and restriction of processing. You also have the right to receive from us the personal data you have provided to us in a structured, commonly used and machine-readable format. We can identify you only through your email address, and likewise we can only comply with your request and provide information if we hold your personal data obtained through direct contact with us and/or your use of our website and/or service. We cannot provide, rectify or delete any data that we store on behalf of our users or customers. You can exercise any of the rights specified in this privacy policy in your personal account and/or by contacting the FOKS team: support@foks.ai If you have any questions or comments regarding the use of personal data, you can contact the FOKS team: support@foks.ai If you have given consent, the processing of data may be withdrawn at any time, without affecting the lawfulness of the processing carried out before the withdrawal. Whenever you withdraw consent, you acknowledge and accept that this may negatively affect the quality of the FOKS website and/or services. You also agree that FOKS is not liable for any loss and/or damage to your personal data if you decide to withdraw consent. If personal data is processed for the above purposes on the basis of FOKS's legitimate interests, in accordance with the GDPR (General Data Protection Regulation), such processing may be stopped at any time. To do so, contact: support@foks.ai In addition, you have the right to lodge a complaint with the data protection authority in your jurisdiction.

Duration of processing

We usually retain your usage data for five years or until you withdraw your consent to it. All other data specified above will be retained for as long as necessary for the purposes for which it was originally collected. We may also retain information in accordance with the requirements of applicable law.

Changes to this Privacy Policy

We may revise this Privacy Policy from time to time. The most recent version of this Privacy Policy will govern our policy regarding the collection, processing and disclosure of personal data. We will notify you of any changes by posting a written notice on our website. If you have a personal account with FOKS, we will notify you of any material changes related to your personal account by sending you an email, unless you have unsubscribed. Your use of the website and/or services after the effective date of any changes to the Privacy Policy will constitute your acceptance of the updated Privacy Policy. All changes to this Privacy Policy automatically take effect on the day you use the website and/or the services provided, or 30 calendar days after their publication on our website. Your use of the website and/or services after the effective date of any changes to this Privacy Policy will constitute your acceptance of the updated Privacy Policy.

End Users

If you are a visitor to FOKS, this section applies to you. This section should always be read together with the current Privacy Policy, which will contain additional information regarding the processing of your personal data at FOKS. You can obtain more detailed information about FOKS by visiting the "About us" section of our website. FOKS helps its customers provide their end users with the best experience and service, and also helps diagnose technical and other problems and analyze user trends. If you are a visitor to FOKS, we may process your data such as email, name, IP address, User-Agents, data you share during a recorded phone call, your phone number, user journey and others. You can opt out of receiving information from FOKS when visiting FOKS websites at any time by contacting the FOKS support service: support@foks.ai

DETAILS

Sole Proprietor (FOP) Mykhailenko Vladyslav Hennadiiovych, Individual tax number (ІПН) 3064701770. Email address: support@foks.ai Director vm@foks.ai

Marketplace sales enablement service for Ukraine. Ukraine, Kyiv, 114 Velyka Vasylkivska St. manager@foks.ai